Admissions are open for the Fall 2026 batches - limited seats, apply today! Apply now
Duration
12 Weeks
Mode
Hybrid
Audience
Everyone
Certificate
Verified

Assemble, troubleshoot and maintain PCs, laptops and small networks; support users in Windows environments (CompTIA A+ aligned).

The IT Support & Hardware Technician program at ITA Academia is a 8-week, mentor-led track designed around real industry workflows. Every module combines live instruction with guided labs, and ends with a graded deliverable that goes straight into your portfolio.

What makes this course different

  • Project-based learning: you build real, demonstrable work - not just slides and quizzes.
  • Industry mentors: taught by practitioners who are actively shipping in their domain.
  • Career systems: CV and portfolio reviews, mock interviews and placement support through our hiring-partner network.
  • Flexible pacing: morning, evening and live-online batches with recorded sessions for revision.

By the end of this course you will be able to

  • Assemble and upgrade computers
  • Install and troubleshoot Windows & drivers
  • Recover data and remove malware
  • Set up small office networks and printers
  • Deliver professional helpdesk support

Certification

Graduates receive an ITA Academia verified certificate of completion and a transcript of assessed projects. Selected students are recommended to hiring partners and internship programs.

What you will learn

  • Assemble and upgrade computers
  • Install and troubleshoot Windows & drivers
  • Recover data and remove malware
  • Set up small office networks and printers
  • Deliver professional helpdesk support

Who should attend

  • Beginners with no prior experience
  • Students of any discipline
  • Professionals and freelancers who want a practical, job-focused skill

Prerequisites

No prior experience required. Basic computer literacy and a laptop are recommended.

Course curriculum · 6 modules

Hands-on sessions, guided labs and a graded assignment covering pc hardware & assembly.

  • Concepts & live demo
  • Guided lab exercise
  • Assignment & review

Hands-on sessions, guided labs and a graded assignment covering operating system installation.

  • Concepts & live demo
  • Guided lab exercise
  • Assignment & review

Hands-on sessions, guided labs and a graded assignment covering troubleshooting & diagnostics.

  • Concepts & live demo
  • Guided lab exercise
  • Assignment & review

Hands-on sessions, guided labs and a graded assignment covering laptops & mobile devices.

  • Concepts & live demo
  • Guided lab exercise
  • Assignment & review

Hands-on sessions, guided labs and a graded assignment covering small office networking.

  • Concepts & live demo
  • Guided lab exercise
  • Assignment & review

Hands-on sessions, guided labs and a graded assignment covering helpdesk skills & ticketing.

  • Concepts & live demo
  • Guided lab exercise
  • Assignment & review
Muhammad Imran

Muhammad Imran

Networking & IT Support Trainer · CCNP, MCSA

Imran has trained hundreds of network engineers and support technicians and runs the academy hands-on labs.

CCNAWindows ServerHardwareHelpdesk
Related

More in Networking & IT Support